Crashed

I agree. Streaming does seem to have made the problem worse.It happens with a number of sites. Their solution is to turn it off. Not Hi tec is it. Either way, they really do have to question their IT team. If this was a privately owned company...heads would roll. And, like hedley said, i'm dreading tomorrow.

First of all i wasn't boosting my ego by self promotion but rather bemoaning the attempts of the TAB of providing a credible service, which they are not (Still down 3 hrs later). To clarify, i'm a working man, like yourself, who supplements their income with sports wagering. I did try it full time but , i personally, could'nt handle the grind. Try it and you'll know what i mean. This time of year i take a break from sports betting and have some fun with the local hoirse racings. It's convenient to use the TAB not least because thats the only option i have at the the track (Wi Fi not available) and at the local pub if i'm there.Or as like today, i settled down for a good day of racing but can't bet online. The TAB promotes a service and are happy to take my money (Which i accept that i may lose) but , unfortunately, that service is pretty damn poor.

It's been a few years since i lasted posted on this site but the NZ TAB has driven me to drivel. Warning, this is going to be long and full of , justified, complaints. A few years ago the TAB annouced that they wanted to become an international site. A site that attracted international customers. I'm guessing that was about 5 or 6 years ago and to date they have failed miserably. In fact they have gone backwards in driving their home base away with their utterly appalling service. The problem they have is that they are Monopoly and operate like a boys own club. It's not what you know but who (A La Chris Woods). This Christmas period has finally done me in where they have down more often than they've been running. This is nothing new, it happens evrey year around this time weather you're at home or at the track.The official reason is a "Cyber Attack". Well i got news for you. The TAB is a rather large minow in a small puddle. Think who would attack you ? If you can't handle that then time to invest in a new IT team as your current one is not up to the task despite what they tell you. As a semi professional punter i use a lot of online sportsbooks and everyone of them has suffered an attack of some sort. And, everyone one of them has fixed the problem within an hour. The online TAB has been down for 2hrs+ (and still down at the time of writing) and still you can't find those "Gremlins". In the normal world, those other sites would put up an apology notice on their site, not the TAB, they're too good for that. They would also post regularly on twitter with updates and allow you to retwitter with questions etc. Not the TAB. I know i've tried twitter. More complaints. As i alluded to earlier, i'm a semi proffesinal punter who concentrates on sports betting. I use the tab for fun for horse racing. No serious punter would ever consider the TAB. The sports they offer is extremely limited and the odds, at best, are average. Plus, they are the only online betting outlet that closes down at night, Bizzare. In conclusion, the TAB has got to stop patting itself on the back every financial year and get over it's severe lack of vision and move forwards. A long way forward. Stop looking at it's customers as $'s and look after them. Do that and the $$'s will follow. For me, i'm done with them. There are plenty of other outlets that allow me to bet on NZ Racing which offer better odds and not just Australian TABs. Nearly forgot, on as positive note, well done TAB on offering free streaming on your site (When it's up). You're only 3 or 4 years behind the rest of the world. Happy New Year