00000000000000000000000000 7 Report post Posted July 2, 2019 Hi In my TAB account The section for notifications of Favourite runners /trainers /jockeys....I've yet to receive any Emails....I've also been in touch with the TAB several times via Email...and get told they will look into it ...without any fix....anyone else have this problem? also on there question answer site ...the questions about the above from other punters are 5 months old ...with the same ....We are looking into it. all sounds a bit amature Cheers...Glen Quote Share this post Link to post Share on other sites More sharing options...
00000000000000000000000000 7 Report post Posted July 2, 2019 60 plus views and no replies ?...doesn't any one use the favourites feature? Cubes 1 Quote Share this post Link to post Share on other sites More sharing options...
Shad 1,558 Report post Posted July 2, 2019 Yep I do, dont have many in there, but seems to work ok, usually get an email alert for favourite trainers, horses, and sires,. Quote Share this post Link to post Share on other sites More sharing options...
Peter R S 413 Report post Posted July 2, 2019 Works for me too. The new website email is so different to the previous one that it took me a while to recognise what it was! Now I can flag new favourites too, so all good. Quote Share this post Link to post Share on other sites More sharing options...
00000000000000000000000000 7 Report post Posted July 2, 2019 Your doing better than me then....The one box that is empty is the alerts box...is this the same for you guys? Quote Share this post Link to post Share on other sites More sharing options...
Peter R S 413 Report post Posted July 4, 2019 Try this Glen go to your account go to profile set the tick box for Can We Contact You? set the tick box for by email add runners, trainers, jockeys etc as favourites by marking them where they appear when having a bet The emails should start arriving, maybe in spam until you mark them as ok in your spam filter? Quote Share this post Link to post Share on other sites More sharing options...
Peter R S 413 Report post Posted July 4, 2019 Yes the alerts box is clear Quote Share this post Link to post Share on other sites More sharing options...
00000000000000000000000000 7 Report post Posted July 7, 2019 Thanks peter I had all that set up....in the end they said I had unsubscribed from emails back in march...Its taken them a month to come up with that one ...(works now)....most annoying is .Id send an email and get a reply saying there looking into it ...wait a few days (nothing)...email again ...same thing looking ....wait ...nothing...call them names in the next email..(nothing to heavy because I still want it fixed) Ive got another beef with them which is rule 4..(fixed odds)..Im expecting a $200 return and get $63...but nothing on the return says rule 4 applied ...I have to assume that's what it was..(actually 1 none runner in one race and 2 in another)...so I email them ...can you put something on the results that says rule 4 was applied to some if not all bets...they replied.. No we don't have that option ..but they would pass it on.... they did tell me how to work it out though...something over 80.....still trying to work that out...you would think a few more how to videos would be a good idea...? Quote Share this post Link to post Share on other sites More sharing options...
